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What possible use could Gen AI be to me? (Part 1)

There’s a great scene in the Simpsons where the Monorail salesman comes to town and everyone (except Lisa of course) is quickly entranced by Monorail fever… He has an answer for every question and guess what? The Monorail will solve all the problems… somehow. The hype around Generative AI can seem a bit like that, and like Monorail-guy the sales-guy’s assure you Gen AI will solve all your problems - but can be pretty vague on the “how” part of the answer. So I’m going to provide a few short guides into how Generative (& other forms of AI) Artificial Intelligence can help you and your team. I’ll pitch the technical level differently for each one, and we’ll start with something fairly not technical: Custom Chatbots. ChatBots these days have evolved from the crude web sales tools of ten years ago, designed to hoover up leads for the sales team. They can now provide informative answers to questions based on documents or websites. If we take the most famous: Chat GPT 4. If we ignore the